Question 1

How do I make a reservation?

Accepted Answer

Select your dates and number of guests on our website, then complete the payment to finalize your booking. Once confirmed, we will send you detailed information via email or messaging service.

Question 2

What payment methods are available?

Accepted Answer

We accept various payment methods including credit cards, debit cards, and mobile payment services. You can securely pay using your preferred payment method during checkout.

Question 3

When is my reservation confirmed?

Accepted Answer

Your reservation is confirmed immediately after payment is completed. You will receive a confirmation message along with check-in instructions.

Question 4

Are there additional charges for extra guests?

Accepted Answer

Standard Occupancy: 4 · Maximum Occupancy: 4 · Extra Guest Fee: 30000

Question 5

Is there a security deposit?

Accepted Answer

We'll confirm this and get back to you. Please contact the host.

Question 6

What are the check-in and check-out times?

Accepted Answer

Check-in Time: 15:00 · Check-out Time: 11:00

Question 7

Is early check-in or late check-out available?

Accepted Answer

It may be available depending on availability. Early check-in is 20,000 KRW per hour, and late check-out may incur an additional fee of 20,000 KRW. Please inquire in advance.

Question 8

How do I do self check-in?

Accepted Answer

After your reservation is confirmed, you will receive check-in instructions including the door lock code and property usage guide.

Question 9

Can I store my luggage before check-in?

Accepted Answer

We apologize, but luggage storage before check-in is not available.

Question 10

How do I check out?

Accepted Answer

Please tidy up and separate the garbage before leaving. The door will lock automatically, and you can simply leave without any special procedure.

Question 11

Is parking available?

Accepted Answer

Parking for up to 2 vehicles is available on the property.

Question 12

Is WiFi available?

Accepted Answer

We'll confirm this and get back to you. Please contact the host.

Question 13

What amenities are provided?

Accepted Answer

Basic amenities include shampoo, conditioner, body wash, toothpaste, toothbrush, and towels. You can check the full list in the room details.

Question 14

What is the bed configuration?

Accepted Answer

Bed configurations may vary by room. Please check the room details for bed types and quantities before booking.

Question 15

What is the cancellation and refund policy?

Accepted Answer

A cancellation and refund policy applies. Please review the cancellation policy provided at the time of booking for full details.

Question 16

Are pets allowed?

Accepted Answer

Pets are not permitted.

Question 17

Is smoking allowed?

Accepted Answer

Smoking is strictly prohibited inside the property. Please smoke only in the designated smoking area. A cleaning fee will be charged for violations.

Question 18

What amenities are provided?

Accepted Answer

Basic amenities include shampoo, conditioner, body wash, toothpaste, toothbrush, and towels. You can check the full list in the room details.

Question 19

How do I check out?

Accepted Answer

Please tidy up and separate the garbage before leaving. The door will lock automatically, and you can simply leave without any special procedure.

Question 20

When is my reservation confirmed?

Accepted Answer

Your reservation is confirmed immediately after payment is completed. You will receive a confirmation message along with check-in instructions.

Question 21

How do I make a reservation?

Accepted Answer

Select your dates and number of guests on our website, then complete the payment to finalize your booking. Once confirmed, we will send you detailed information via email or messaging service.

Question 22

What is your cancellation and refund policy?

Accepted Answer

Please check the cancellation policy provided at the time of booking for details.

Question 23

Are pets allowed?

Accepted Answer

Pet policies vary by property. Please check the property details or contact the host before booking.

Question 24

Is parking available?

Accepted Answer

Parking is available on the property.

Question 25

Is smoking allowed?

Accepted Answer

Smoking inside the accommodation is strictly prohibited. Please smoke only in designated smoking areas. A cleaning fee may be charged for violations.

Question 26

What payment methods are available?

Accepted Answer

We accept various payment methods including credit cards, debit cards, and mobile payment services. You can securely pay using your preferred payment method during checkout.

Question 27

Can I store my luggage before check-in?

Accepted Answer

We apologize, but luggage storage before check-in is not available. Please use nearby luggage storage facilities.

Question 28

Are there any convenience stores or supermarkets nearby?

Accepted Answer

The nearest convenience store is GS25, located a 5-minute walk from the property.

Question 29

Is there an additional charge for extra guests?

Accepted Answer

An additional fee of 30,000 KRW per person applies for guests beyond the standard occupancy of 2. The maximum occupancy is 4 guests.

Question 30

Are there quiet hours at night?

Accepted Answer

There are no designated quiet hours.

Question 31

Is there a washer and dryer?

Accepted Answer

The property is equipped with a washer and dryer. Laundry detergent is provided.

Question 32

How are the beds arranged?

Accepted Answer

Bed configuration may vary depending on the number of guests. Please check the room details for bed type and quantity before booking.

STAY D

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